Frequently Asked Questions
Everything you need to know about our premium outdoor and indoor furniture.
What materials are used in Cane-line furniture?
We use high-quality, weather-resistant materials such as Cane-line Weave, specialized galvanized steel, and our unique QuickDry & AirFlow system cushions that ensure comfort and durability in all climates.
How long does shipping take for furniture orders?
Standard delivery for in-stock items typically takes 5-10 business days. For larger furniture sets requiring white-glove delivery, our logistics partner will contact you to schedule a specific arrival window.
Can your outdoor furniture be left outside all year round?
Yes, our outdoor collections are designed to withstand the elements. While most items are UV-resistant and water-repellent, we recommend using our covers or storing cushions indoors during harsh winter months to prolong their lifespan.
What is your return policy for home decor and furniture?
We offer a 14-day return window from the date of receipt. Items must be in their original packaging and unassembled. Please note that return shipping costs for large furniture pieces are the responsibility of the customer.
Do you offer a warranty on your products?
Cane-line provides a 2-year warranty against manufacturing defects on all furniture. This covers structural integrity and material degradation under normal residential use.
How do I maintain and clean my Cane-line furniture?
Most surfaces can be cleaned with mild soapy water and a soft brush. For specific materials like teak or specialized fabrics, we offer a dedicated line of care products to maintain the aesthetic and functional quality of your pieces.